Case Studies

Northampton General Hospital

Hospital Main Entrance

Improving staff, patient and visitor experience.

noviniti has been working with Northampton General Hospitals NHS Foundation Trust to support their strategy of improving the staff, patient and visitor experience at Northampton General Hospital. The project culminated in July 2021 when the doors to the new Main Entrance were opened.

The first phase of the project saw an extensive infrastructure works improvement package that included diverting the existing road and changes to car parking areas. These changes enabled the construction of the new Intensive Trauma Unit which the Main Entrance facility links to.

New main entrance.

The second phase of the project was the creation of the 9400ft2 new Main Entrance which has been designed to be a focal point for the hospital. Working in partnership with the Trust and our partners, Seddon and Compass Group UK&I, the new Main Entrance realises the Trust’s vision of improving the staff, patient and visitor retail and restroom facilities delivered in a contemporary and comforting environment.

A new concourse guides people through the Main Entrance to a welcoming and dynamic reception area. The Main Entrance is furnished with recognised high street brands to cater for customers’ needs throughout the day and includes M&S Food, Costa Coffee, Subway and StockShop, all of which are ideally suited to the healthcare sector. These retail stores offer their customers more than just great food, beverages, fashion and gifts; they are a safe, welcoming and relaxing space enabling escape and refuge from the clinical environment and they help reinforce the positive perception of outstanding clinical services already provided by the Trust.

Project Specification


Ground Floor: 2033sqm
First Floor: 2050sqm
Second Floor:1099sqm
Third Floor: 88sqm


Road diversion inc medical gases diversion and main drainage diversion/upgrade – 6 months. New build extension including communal and retail fit-out – 5 months.

Build Method:

Bespoke volumetric modular construction.

Scope of Works:

  • Complete Pre-Construction Period from Feasibility to Detailed Design,  including Full Planning Permission
  • Enabling Works for an Intensive Care Unit, including:
    • Services and Infrastructure Diversions
    • Diverted Road Infrastructure
    • Site Creation
  • Retail Main Entrance Facility with 4 Retail Units, Toilets and Reception Facilities
  • Future Proofed Building for a first floor expansion.
  • External Works to create a new Entrance Plaza
  • Car Park Expansion

“Working in partnership with NGH Trust and Compass, noviniti is especially delighted that despite all the challenges over the last year, the wonderful new Main Entrance facility has opened today on schedule and has been very favourably received and appreciated by patients, visitors and staff alike. Thank you indeed to all the teams involved in bringing the project to fruition and completion. Special thanks also to our development delivery partners at Seddon, RDA and Bowman Riley, Architects, Building Consultants & Interiors.”

Marc Hastings
Chief Executive Officer at noviniti

“We are so excited to be opening our new entrance to our patients, visitors and staff today. This development has been in the works for a number of years and will provide a new welcoming space for people coming to NGH from 7th July.”

Stuart Finn
Director of Estates and Facilities from Northampton General Hospital

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